Do I have to sign a contract for a certain period?
No. You will not be bound to any long-term contract. Since our plans are payable one month in advance, we simply ask you to advise us 30 days in advance if you wish to cancel your service. There are no cancellation fees.
How long will it take to activate my Distributel Pager?
Once your order approved and the first payment is received, you will receive your Distributel Pager within two to four business days and will be able to access your service immediately.
Are the pagers offered by Distributel protected by a warranty?
Yes. The manufacturer’s warranty covers parts and labour for damage caused by normal use for a period of one (1) year. This warranty does not apply to aesthetic damage or to damage caused by customer abuse or negligence.
Troubleshooting:
You cannot receive messages on your pager?
Areas to check:
- Is the pager turned ON?
- Does your contact have the right pager number?
- Does the “battery low” symbol appear on the screen? (please see page 28 of the User’s Guide).
It is recommended to change the battery monthly and to use an alkaline AAA battery.
- Are you within the coverage area?
- Are you in an underground area or in a building that could block signal to the pager?
- Remove and then reinsert the battery. If the pager does not make a sound or vibrate, the battery should be changed or your pager may be defective.
If your pager is still not working after checking the above suggestions, then it has probably not been activated. Please contact a technician at our Technical Service for help.
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Accessing Your Voice Mail
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- Step 1: Call your pager number on a touch tone phone.
- Step 2: During the Greeting, press “0”
- Step 3: Enter your four (4) digit Password.
- Step 4: Enter the code for what you want to do from the list below.
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Changing Your Password
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- Enter 17
- Press 3.
- Enter your new access code.
- Press #.
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Recording Your Personal Greeting
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- Press 11 to record a welcome message.
- Press 30 to begin recording.
- Press 1 to end the recording.
- Press 40 to listen to the recording.
- Press 10 to return to where you get your messages.
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Below is a list of Codes to use with your Messaging Feature
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This will help you to hear and manage all of your messages. For help, press *
- Press 2 to delete the last message.
- Press 3 to listen to your messages, starting with the most recent.
- Press 4 to listen to your messages, starting with the least recent.
- Press 5 to listen to the same message again.
- Press 6 to listen to all your messages.
- Press 7 to access the message date and time.
- Press 13 to forward a message:
To another pager:
- Press 6 and then enter the pager number.
- Press # to send.
- Press 14 to listen to numeric messages.
(Follow the instructions to listen to your messages.)
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